If the SKU Does Not Exist, We Build It.

The Problem

Companies between 50 and 500 employees hit the same wall. The governance feature they need is locked behind an enterprise SKU they cannot justify. Onboarding a contractor takes 45 minutes of hand-built accounts across half a dozen platforms. App requests go through email chains because the service desk does not have approval workflows. When the company restructures, access policies are hardcoded and nobody wants to touch them.

The vendor answer is always the same: upgrade your licence. The internal answer is always the same: we do it by hand because we have no other option.

What We Actually Build

Four categories of work, delivered across multiple client environments.

Governance tooling when the SKU does not exist. One client needed a governance feature that sat behind an enterprise tier they were not on. We built it. The control works, the audit trail exists, and the client did not have to upgrade a single licence.

Onboarding automation triggered from a single event. HR marks someone as starting and the rest follows: accounts created, group memberships assigned, apps provisioned. What used to take 45 minutes of manual work runs in under five.

Service desk workflows for requests and approvals. App access requests, hardware requests, and permission changes routed through built workflows instead of email chains. Approvals tracked, access granted, audit trail logged.

Okta org remapping software. Custom tooling that reads an org chart change, maps it to access policy, generates the policy as Terraform, and deploys it. Zero downtime. This is used across our existing IAM clients to handle restructures that previously took weeks.

How the Org Remapping Works

When a company restructures, access policies need to change. Reporting lines shift, teams merge or split, and the permissions model that made sense last quarter no longer reflects who needs access to what. In most environments this is a manual exercise that takes weeks of planning, testing, and cautious rollout.

Our tooling takes the updated org chart and maps it against the existing access policy structure in Okta. It identifies what needs to change, generates the updated policy as Terraform code, and queues it for review. Once approved, it deploys through the standard infrastructure pipeline with zero downtime.

On a well-aligned Okta environment, standard delivery is roughly a week. That includes mapping, code generation, review, and deployment. We use this across existing IAM clients to handle restructures in hours of engineering time rather than weeks of project management.

The Result

Contractor onboarding dropped from 45 minutes to under five. Governance controls were delivered without SKU upgrades or additional licensing. Service desk requests that used to sit in inboxes now run through tracked workflows with approval chains. Org restructures that took weeks of planning and manual policy changes are handled through code generation and automated deployment.

Every piece of automation runs on the client's existing licensing. No additional platform costs.