The short version
We connect your HRIS to your identity provider, your identity provider to your devices, your devices to your software stack, and your software stack to your helpdesk. One operating model across six pillars. Every joiner provisioned automatically, every leaver revoked instantly, every licence tracked, every ticket routed.
We do not expect you to buy all of this on day one. We start with the tools you already have and the tasks that waste the most time. Then we build from there. One integration at a time, one automation at a time, until the entire stack is connected and running without manual intervention.
This is for you if
Your IT is run by someone whose actual job is something else
New hires wait days for accounts and devices because setup is manual
Nobody can produce a single number for total IT spend
A former employee still had access weeks after leaving
You have multiple HR systems from acquisitions and none of them talk to IT
An auditor or customer asked about your security controls and you did not have a confident answer
Your service desk has a backlog of tickets that nobody owns
You are about to raise a round and investors want technology governance
If three or more of these sound familiar, you do not have an IT problem. You have an IT operations gap. That is what we close.
What it actually costs you
Every new hire who waits three days for accounts and a laptop is three days of salary with zero output. At a 100-person company hiring 20 people a year, that is 60 lost working days annually. Multiply by average daily cost and the number stops being trivial. Access control and Every new hire who waits three days for accounts and a laptop is three days of salary with zero output. At a 100-person company hiring 20 people a year, that is 60 lost working days annually. Multiply by average daily cost and the number stops being trivial. Access control and onboarding automation eliminate this entirely. eliminate this entirely.
Former employees with lingering access are not just a security risk. They are a compliance failure. One missed revocation during an audit can cost you a client, a certification, or both. Automated deprovisioning closes this gap the moment HR confirms a departure.
Most companies between 20 and 500 people are paying for 15-30% more software licences than they use. Nobody reconciles headcount against seats because it is nobody's job. SaaS spend audits recover that money and prevent it from leaking again.
Unmanaged devices get lost, stolen, or compromised without anyone knowing. One unencrypted laptop left in a taxi is a data breach. Device management makes every endpoint visible, encrypted, and remotely wipeable.
Without a technology roadmap, bad decisions compound. You buy tools you do not need, skip tools you do, and discover the gap when an investor or auditor asks questions you cannot answer. A reactive helpdesk with a growing backlog is a symptom of all of the above.
Where most companies are
IT maturity is not about budget. It is about whether your systems are connected and whether the people managing them have time to do it properly.
Everyone does everything manually
Spreadsheets, shared passwords, manual onboarding. One person does IT as a side task. It works until someone gets missed, a laptop goes untracked, or a leaver keeps access to systems nobody remembered to revoke.
Some tools, no integration
You have an identity provider and maybe an MDM, but nothing is connected. Each system is managed separately. Onboarding is still a checklist that someone runs through manually. When someone leaves, IT finds out by accident.
Connected but not automated
Systems talk to each other. HRIS drives identity. Devices are managed. But workflows are still manual and the service desk is still reactive. Compliance evidence exists but takes days to assemble.
Full-stack operations
HRIS is the single source of truth. Identity, devices, software, automation, and support are all connected. Ticket volume drops because root causes are eliminated. Compliance evidence is generated automatically.
Most companies we work with are between Stage 2 and Stage 3. They have the tools but not the connections. That is where we come in.
Four sources of truth
Every connected IT operation runs on four systems of record. Whether you are a 5-person startup or a 5,000-person multinational, the architecture is the same. The difference is volume, not design.
HRIS
BambooHR, HiBob, Personio, UKG Pro
Employee master record. Joiners, movers, leavers, department changes, entity changes for multi-country setups. If you have multiple HR systems from acquisitions or regional decisions, we connect all of them to one identity layer. One canonical feed for IT, regardless of how fragmented HR is.
Identity Provider
Okta, federated to Microsoft Entra ID
The access control plane. We federate to Microsoft rather than depending on it. Microsoft 365 becomes a downstream application, not the identity backbone.
MDM
IRU (Kandji) for Mac, Intune for Windows
The device control plane. Every endpoint visible, encrypted, patched, baseline-compliant. Zero-touch provisioned from the HRIS trigger.
Automation Engine
n8n, Python, PowerShell
The glue. n8n for workflow orchestration, Python for complex logic and API integrations, PowerShell for Windows-specific tasks. Self-hosted, no per-execution fees.
How it connects
When a candidate accepts an offer in Greenhouse or Lever, an n8n workflow creates a pre-boarding record in the HRIS. Before their first day, identity provisioning has already started. Their Okta account is staged with the right group memberships. Their laptop is ordered through Apple Business Manager. Software licences are reserved. On day one they open the laptop and everything works. Fifteen minutes from box to productive.
Org restructures, department merges, team splits, even M&A integrations are handled through the same automation layer. Change the org chart in the HRIS and access, devices, and software follow. When someone leaves, the reverse happens. Access is revoked across every system. The device is wiped remotely. Licences are reclaimed and returned to the pool. All logged automatically for compliance.
Every Okta policy, every IRU profile, every n8n workflow is version-controlled and stored as code. If something breaks, we roll back in minutes. When an auditor asks what changed and when, we show them the commit history. Your environment is documented by definition, not by someone remembering to update a wiki.
Turning security signals into automated actions
SentinelOne and CrowdStrike do not just detect threats. They emit signals. We connect those signals to automated responses via n8n and Python. If SentinelOne flags a device as compromised, an n8n workflow triggers immediately: the device is quarantined in IRU, the user's Okta sessions are revoked, the user's manager gets a Slack notification, and a ticket is created in your ITSM tool. No human needed for the first response.
If the threat is confirmed as an intrusion, the device is wiped remotely. The user's access is frozen across every system. 60 seconds from detection to containment, no human intervention. The SOC team reviews the incident, not the containment. By the time a person looks at it, the blast radius is already contained.
We can escalate or de-escalate based on threat severity. A suspicious process gets flagged and monitored. A confirmed intrusion gets the device wiped and the user's access frozen. This is not a feature of any single product. It is what happens when you connect the products properly. SentinelOne does detection. Okta does access. IRU does device control. n8n orchestrates the response. Together, they are faster than any human SOC analyst.
The six pillars, connected
IAM and Access
SSO, MFA, conditional access, provisioning, access reviews. The identity layer that controls who gets into what.
Device Management
Zero-touch deployment, encryption, patching, compliance baselines. Every laptop visible and controllable.
SaaS and Licensing
Licence tracking, usage analysis, renewal management, vendor negotiations. Stop paying for software nobody uses.
Automation
HRIS-to-IAM workflows, approval chains, ticket routing, scheduled tasks. n8n and custom scripts replacing manual processes.
Managed IT
Helpdesk, monitoring, incident response. Dead queue analysis: we measure and eliminate stale tickets.
Strategy
Roadmaps, budgets, board reporting, compliance planning. The layer that ties technical operations to business outcomes.
What changes
New hires are productive on day one. Accounts, devices, and apps provisioned automatically from the HRIS trigger.
Leavers lose access across every system the moment HR confirms departure. No manual revocation, no chasing.
Total IT spend is visible in one place, with every renewal tracked and every unused licence flagged.
Ticket volume drops month over month because root causes are eliminated, not just resolved.
Compliance evidence is generated automatically for SOC 2, ISO 27001, and Cyber Essentials.
Every configuration change is version-controlled and auditable. Rollbacks take minutes, not days.
Federating to Microsoft, not depending on it
Most companies default to Microsoft Entra ID because they already pay for Microsoft 365. The problem is vendor lock-in. If Microsoft is your identity provider, your access control, and your email, you have no leverage and no exit plan.
We federate Okta to Microsoft. Microsoft 365 becomes a downstream application, not the identity backbone. Your team still uses Outlook, Teams, and SharePoint. But access decisions happen in Okta, where you control the rules across every application, not just Microsoft ones. Okta treats every application equally. No vendor gets preferential treatment. That is the difference between an identity provider that serves you and one that serves its parent company.
The end of Active Directory
Active Directory was built in 1999. Before cloud applications, before remote workforces, before smartphones existed. It was designed for a world where every employee sat in an office, on a domain-joined Windows PC, connected to a local network. That world does not exist anymore. Yet thousands of companies still run their entire identity infrastructure on it. The security risks are well documented. Kerberoasting, Golden Ticket attacks, authentication relay exploits, unconstrained delegation. Microsoft themselves published guidance in 2025 on mitigating critical threats to Active Directory Domain Services. The talent pool for AD administration is shrinking. The engineers who understand Group Policy, LDAP, and Kerberos at depth are retiring, and nobody is replacing them.
In our view, no company should be running on-premises Active Directory as their primary identity platform today. It is too brittle, too exposed, and too dependent on physical infrastructure that adds cost and complexity with no upside. We migrate companies off AD entirely. Okta or Entra ID in the cloud, federated where needed, with every policy managed through modern tooling. If you still have AD because it has always been there, that is not a reason. It is a risk. We will get you off it, methodically, without breaking anything, and your team will wonder why they waited so long.
Mac-first, Windows-managed
We are an Apple Technical Partner. Macs are our default recommendation for security, user experience, and long-term cost of ownership. IRU manages every Mac with zero-touch deployment, automatic patching, and compliance enforcement. Users open the laptop on day one and it configures itself. No imaging, no IT visit, no setup guide.
For Windows endpoints, Intune handles the same job. PowerShell scripts automate Windows-specific tasks: registry changes, Group Policy equivalents, application packaging. Both platforms report into the same dashboard. One fleet view, regardless of OS. Whether you are Mac-only, Windows-only, or a hybrid fleet, every device is visible, encrypted, patched, and compliant.
Service desk analysis: killing dead queues
Most internal service desks accumulate tickets that nobody owns. Password resets sitting for three days. Access requests stuck in an approval chain that does not exist. Hardware requests with no procurement workflow. These are dead queues, and they erode trust in IT faster than any outage.
We audit your ticket queue, categorise every open item, and either automate it, route it, or close it. Password resets get automated through self-service. Access requests get routed through approval workflows in n8n. Hardware requests trigger procurement automation. What is left is the genuinely complex stuff that needs an engineer. That is what your helpdesk should be doing, not resetting passwords.
Most service desks are request routers, not problem solvers. Someone submits a ticket asking for access to Salesforce. A human reads it, checks a spreadsheet, emails an admin, and the admin adds them manually. Three people touched a task that should have been zero-touch. With n8n, the request triggers an approval workflow. The manager approves via Slack. Okta provisions the access automatically. The ticket is closed. No human touched the identity provider. The same pattern applies to software requests, hardware requests, and offboarding checklists. If it follows a predictable path, it should not require a person.
SailPoint migrations and enterprise identity governance
For larger organisations running SailPoint IdentityNow or IdentityIQ, we handle migrations to modern identity stacks. SailPoint is powerful but heavy. If your governance needs can be met with Okta Workflows and lifecycle management, we migrate you off SailPoint and reduce your identity stack complexity by half. Fewer moving parts, lower cost, faster deployments.
If you genuinely need SailPoint-level governance (SOX compliance, separation of duties, certifications), we integrate it with Okta as the authentication layer and your HRIS as the authoritative source. Either way, the HRIS drives the lifecycle and SailPoint or Okta handles the governance. The goal is the same: automated, auditable, connected.
Most companies running SailPoint do not need SailPoint. They bought it because a Big 4 consultancy recommended it during a compliance project, and now they are paying six figures a year for a platform that three people understand and nobody enjoys using. SailPoint is genuine enterprise governance tooling. If you have SOX obligations, separation-of-duties requirements, and 10,000 employees, it earns its keep. If you have 500 people and bought it because someone told you that you needed identity governance, you are over-tooled and under-utilised. We have migrated companies off SailPoint in weeks, not months, by replacing the governance layer with Okta Workflows and the lifecycle layer with HRIS-driven automation. The result is simpler, faster, cheaper, and easier to maintain.
Device procurement, automated
When a new hire is approved in HRIS, the MDM profile and app assignments are ready before the device ships. We register devices through Apple Business Manager so they are locked to your MDM from the factory. For companies that want full end-to-end automation, we work with hardware partners who can trigger ordering, assignment, and shipping from the HRIS event directly. That is final-boss-level automation and most companies start simpler, but the option is there.
The device arrives preconfigured with zero-touch enrolment. The employee opens it, signs in, and starts working. No imaging, no manual setup, no three-day wait for someone in IT to pick it up. ABM ensures device ownership and MDM enrolment. Your MDM (Kandji, Jamf, Intune) handles everything else: policies, apps, encryption, compliance baselines.
One trigger, six systems
When your HRIS is the source of truth, everything downstream moves automatically. Joiners, movers, and leavers stop being multi-day IT projects and become events that resolve themselves. And when your EDR detects a threat, the response is automated too. The same orchestration layer that provisions a new hire can quarantine a compromised device in 60 seconds.
Why we are not the Big 4
We use the tools
The Big 4 sell strategy decks. We log into your Okta tenant and configure it. The difference is whether the person advising you has actually deployed the thing they are recommending.
Small budgets, same architecture
The tools we use (Okta, IRU (Kandji), n8n, BambooHR) are not expensive. A 20-person company can afford the same stack as a 500-person company. You pay for the engineering, not the platform.
Dedicated engineers, start to finish
No account manager. No project manager. No passing you between departments. The people who scope it build it and support it.
Flexible engagement terms
Month-to-month by default. Longer terms available when they suit the project. We deploy tools in your tenants. No proprietary platforms you cannot access.
Why we are not a standard MSP
The standard MSP model is simple: put everything into Microsoft (Entra ID, Intune, Defender, Sentinel), because it is bundled with E3/E5, mark up the licence, and call it managed IT. That works for some companies, but it creates total vendor lock-in, limits your tooling choices, and means the MSP's commercial incentive (Microsoft partner rebates) conflicts with your best outcome.
Platform-agnostic, not Microsoft-default
Most MSPs default to Microsoft for everything because they earn partner rebates on licence volume. We pick the best tool for each job. Sometimes that is Microsoft. Often it is not.
Transparent licensing
Standard MSPs mark up your Microsoft 365 licences by 10-20% and bury them in opaque monthly fees. We resell at partner pricing, pass the discount on to you, and earn our margin from the vendor. You see every line item.
Mac-first, not Windows-only
The typical MSP playbook assumes Windows and Intune. If you run Macs, you get a second-class experience bolted on as an afterthought. We build for Mac fleets natively with IRU (Kandji) or Jamf, and manage Windows alongside with Intune.
Engineering depth, not ticket routing
Most MSPs operate a tiered helpdesk. L1 reads a script, L2 escalates, L3 might actually fix it. We skip the tiers. Our engineers resolve root causes and automate repeating issues out of existence.
Want to see how this works for your company?
Book a free 20-minute call. We will map your current stack and show you what can be automated this month.
Book a call →Full-Stack IT Operations FAQ
Can you replace our entire IT function?
What if we already have some of these services with other vendors?
How does the HRIS integration work?
What is a dead queue?
How long does a full rollout take?
Do we need all six services?
What is the difference between you and a Big 4 consultancy?
Can you work with our existing SailPoint deployment?
Should we get rid of Active Directory?
We have multiple HR systems from acquisitions. Can you still help?
How do I build a business case for this internally?
Ready to get started?
Book a free 20-minute call. We will map your current IT stack and show you where the gaps are.